Noah is a marketing expert. As a thought leader in strategic marketing and customer loyalty, Noah helps clients dramatically and rapidly increase sales, multiply profits, and maximize customer value.

He is the trusted source for coaching and consulting to thousands of owners, executives, and individuals. Noah is the author of the Amazon #1 bestselling book in Sales, Marketing, and Customer Service – EVERGREEN: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving (a book I highly recommend).

He’s an expert blogger for Fast Company Magazine, and a regular contributor to The Globe and Mail’s Report on Business Section. Noah has been routinely quoted and mentioned in publications like Forbes, The New York Times, Reuters, and more.

Noah has taught master classes on retention for the popular website,, a site dedicated to interviewing company founders and industry experts, such as Gary Vanyerchuk (author of “Crush It” & “The Thank You Economy”), Wikipedia founder Jimmy Wales, and Groupon founder Andrew Mason, among hundreds of others.

Noah has conducted webinars on retention for audiences of C-level executives for sites like Vindicia, an online payment company responsible for processing over $4 billion dollars annually in recurring payments. Fleming’s Vindicia webinar had the highest pre-registration the site had seen in years, and listeners proclaimed it was one of the best they had ever heard.

He’s delivered powerful ‘how-to’ workshops at the Subscription Site Insider Summit in New York City & most recently San Francisco where Subscription Site Insider Editor Minal Bopaih said, “he knows exactly what you should be measuring on your site,” and Nicole Rodriguez of proclaimed, “I look forward to implementing the tactical advice he gave on improving our members’ experiences while boosting renewals.

Noah and I talk about the importance of building relationships with your customers and how to improve customer loyalty.

Also the first three people to email will get a free signed copy of his EVERGREEN: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving book. Enjoy the episode here or below.